The Sentry Marketing Group was founded to help businesses of all sizes measure the perception and reality of the customer service delivered by their teams. We believe that knowledge is power and an important key to success is having access to a steady stream of performance data. Our goal is to provide you with that data.
We use mystery shopping and web-based surveys to collect data from the people your business interacts with every day: customers, employees and vendors. The data is provided in an easy to use format that allows users ranging from corporate staff to store management to easily identify areas of strength and opportunities for improvements.
There are many mystery shopping companies in the industry. The culture at The Sentry Marketing Group is driven by our desire to establish long-term relationships with each of our clients. Our team is bound by a commitment to being easy to work with, providing unparalleled customer service, delivering the highest quality results, and helping each client elevate their business to the next level. There’s no one more committed to helping you than the Sentry team.